Australia's Leading Holiday Care Service for Your Dog
FAQ

FAQ

How long has “Don’t Fret Pet!” been operating?

We commenced our service in Sydney in 1993 and have devoted ourselves to creating a very professional, caring service.

How many dogs will be minded by my “Don’t Fret Pet!” minder while my dog is staying there?

Because we provide quality service each minder only minds one person’s dog/s at a time.  Under exceptional circumstances we may double up when both owners want their usual minder at the same time and agree to share.  The minder would have to agree to this as well.

What sort of people mind dogs for “Don’t Fret Pet!”?

We have a variety of minders ranging from retired people to families.  We will use the information you give us at the time of booking to select the right type of minder for your dog.  The common element with our minders is that they all love dogs and none of them do it for the financial reward.

Can I meet the minder beforehand?

Absolutely, it is essential that you meet the minder so that you can go away feeling totally comfortable that your dog will be in good hands.  It is also important for the minder to meet your dog so that they can be sure that he/she will fit in with their household.

How will I know that the minder will really look after my dog?

All of our minders are carefully screened by us but, as you will be meeting them in their home beforehand, you will also be able to make your own assessment.  All minders have a fully-fenced yard, must have experience with dogs and, of course, love them!  Also, if we wouldn’t leave our own dogs with the minder then we don’t take them on board.

Can my dog stay with the same minder each time?

We have some dogs who have been to the same minder over 40 times.  The minder’s home is like a second home to them.  As long as the minder is happy to take your dog again and you book early enough before the minder is booked up then we will definitely place your dog with the same minder as your dog will remember them and be excited to be going to stay with them again.  You’ll go away knowing that you don’t have to worry at all about your dog fretting.

I have two dogs.  Can they stay together?

Yes, we believe that it is important for them to be together as that will help them to settle in with the minder.

Can I check up on my dog while I’m away?

You are welcome to phone or email the minder to see how your dog is enjoying their holiday.  We just ask that, if you do phone, it is at a reasonable hour.

My dog sleeps inside.  Do you cater for this?

We know how important it is for dogs to have similar privileges as at home so, if your dog sleeps inside, it will definitely sleep inside when he/she is staying with our minder.  Some dogs even get to sleep on the bed!

What do I need to provide?

You send along the food that your dog usually eats at home so that there are no upset tummies because of a change of diet.  You also send along your dog’s bedding so that it has something familiar from home as well as his/her bowls, lead and favourite toys.  It may also be a good idea to include an old t-shirt that you have worn the day before so that he/she has your familiar smell around.

What happens if my pet becomes ill or is injured?

We will take your pet to his/her regular vet.  In the case of an emergency we will take him/her to the nearest vet.  We will, of course, keep you up to date.

What safety precautions do you take when walking my dog?

When our minder walks your dog they will keep him/her on a lead at all times but, as a backup, we attach a bright yellow Dog-E-Data tag to your dog’s collar from the moment they arrive until they leave to go home with you.  Dog-E-Data provide a 24/7 security service for dog owners.  Make sure you deliver your dog to our minder wearing a secure collar so that we can attach the Dog-E-Data tag.

I think my dog would enjoy having other dogs come to say.  How do I go about becoming a minder?

Have a look at our minder information page on this site and then contact us if you would like to proceed.

PIAA© 2000-2007 The DFP Trust. ABN 79 879 417 661
TERMS & CONDITIONS

HOME | ABOUT OUR SERVICES | BOOKINGS & FEES | WANT TO BECOME A MINDER? | FRANCHISE OPPORTUNITIES | NEWS & AWARDS | COMPANY INFORMATION | CONTACT US

Winner! Best Mate AwardPet Industry Association AwardLocal Business Award